The following terms and conditions (the “Policy”) govern the collection, use, and protection of personal data on www.smartid.ai and www.track.ai (together, the “Sites”). The Sites are owned and operated by Track AI, Inc. (“Track AI”). By using or accessing the Sites, you (and the organization you represent) (“User” or “You”) agree to this Policy. If you do not agree to the terms of this Policy, do not use the Sites.
Track AI reserves the right, at its sole discretion, to modify or replace any terms of this Policy at any time. It is the User’s responsibility to periodically check this Policy for updates. Continued use of the Sites following the posting of any changes constitutes acceptance of those changes.
Data We Collect
Track AI may collect the following types of data:
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Personal Information:
- Contact details, such as name, email address, phone number, and organization.
- Payment information for purchases or subscriptions.
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Usage Information:
- Details about how you use the Sites, including IP addresses, browser type, and access times.
- Data collected through cookies and similar tracking technologies.
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AI-Processed Data:
- Files submitted for analysis (e.g., video or image files). These files are processed and stored only to the extent necessary to provide the services.
How We Use Your Data
Track AI uses the data it collects for the following purposes:
- To provide, operate, and improve the Sites and related services.
- To process orders, payments, and inquiries.
- To enhance the performance and capabilities of our AI models and services.
- To comply with legal and regulatory requirements.
Track AI does not sell personal data to third parties.
Your Rights
For EU Residents (GDPR):
You have the right to:
- Access your personal data and obtain a copy.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“Right to be Forgotten”).
- Object to the processing of your data or restrict its use.
- Request your data in a portable format.
For California Residents (CCPA):
You have the right to:
- Know what personal data is collected, used, shared, or sold.
- Request deletion of personal data collected about you.
- Opt out of the sale of your personal data (Track AI does not sell personal data).
To exercise your rights, please contact us at info@track.ai.
Data Security and Retention
Track AI uses industry-standard security measures to protect your personal data. While no method of transmission or storage is entirely secure, we are committed to protecting your data to the best of our ability.
Data will be retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Cookies and Tracking Technologies
The Sites use cookies and similar technologies to enhance user experience and analyze usage. You can manage your cookie preferences in your browser settings. For additional details, refer to our Cookie Policy.
Children’s Privacy
The Sites are not intended for individuals under 16 years of age. Track AI does not knowingly collect personal data from children. If we discover such data has been collected, it will be promptly deleted.
International Data Transfers
For Users outside the United States, your data may be transferred to and processed in the U.S. or other countries with adequate data protection standards, in compliance with GDPR and other regulations.
Changes to This Policy
Track AI reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on the Sites, and significant changes may be communicated directly to Users.
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Email: info@track.ai
- Address: 1000 Westgate Drive, Suite D105F, St. Paul, MN 55114